Refund policy
Return & Refund Policy
At Saints of Stone, every piece is made with intention and produced in limited quantities. Because of this, all sales are considered final once an order has been placed.
We only offer refunds, replacements, or store credit under the following conditions:
- Your item arrives damaged
- Your item arrives defective
- You receive the wrong item
- Your order is lost in transit
If there is an issue with your order, you must contact us within 7 days of delivery at logan.tanner45@gmail.com with:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
If approved, we may offer:
- A replacement item
- Store credit
- A refund to your original payment method
Please note:
- We do not offer refunds or exchanges for incorrect sizing, buyer’s remorse, or general wear.
- Customers are responsible for reviewing sizing information before purchasing.
- Some orders may ship separately due to different fulfillment partners.
If your package is marked as delivered but cannot be found, please contact the shipping carrier first. Saints of Stone is not responsible for packages lost or stolen after confirmed delivery.
For any questions, contact:
saintsofstone@gmail.com